Help Center

FAQ

Shipping and Delivery

How do you ship, and what is the price?

Why didn't my shipment come in one package?

Where do you ship?

How do you ship?

What about customs?

Shipping Time

How long will my order take to be delivered?

How can I track my order?

When will my tracking information appear?

Why can't I track my order on your website?

Why is my shipment status unchanged?

Why do I have to pay extra fee to my shipping company?

Payment

Payment Method

How can I pay for my order?

Which currency are you using on the website?

Returns and Exchanges

Returns Timeframe